Contact StarPass
For the fastest response to a booking enquiry, submit a request through the celebrity roster. For other matters, please use the channels below.
General & Concierge
Email hello@starpass.site. Concierge bookings should be initiated through the request form so that your enquiry is routed and tracked.
Privacy & Data Requests
To exercise your privacy rights (access, correction, deletion, portability, opt-out), email our Privacy Officer at privacy@starpass.site. See our Privacy Policy for detail.
Legal
Service of legal process, contractual enquiries, or right-of-publicity complaints: legal@starpass.site.
Billing & Refunds
Refund requests and invoice questions: billing@starpass.site. Please review our Refund & Cancellation Policy before contacting us.
Trust & Safety
Reports of abuse, harassment, impersonation, or other violations of our Acceptable Use Policy: abuse@starpass.site.
Security
Responsible disclosure of security vulnerabilities: security@starpass.site. We will acknowledge your report within two business days. Please do not test the Services in ways that could affect other users or degrade availability.
Copyright & DMCA
dmca@starpass.site. Full instructions and required information are on our Copyright / DMCA page.
Registered Mailing Address
StarPass Holdings LLCc/o Legal Department
Wilmington, Delaware, United States
Full registered address available on written request to legal@starpass.site.